The EAP gives you unlimited telephone access to licensed behavioral health professionals and up to five face-to-face visits with a counselor for each incident per year with no co-pays or deductibles. Should you need additional visits and you are enrolled in one of the Aetna medical plans, counseling may continue but co-pays or deductibles/coinsurance may apply.
In addition, the EAP benefit includes legal and financial services. You get 30 minutes free consultation with a plan attorney and discounted rates after the initial consultation as well as 30 minutes free consultation with a selected financial counselor.
Aetna EAP Contacts
» 888-238-6232 (888-AETNAEAP)
24-hour-access/ 7 days a week
Company ID: MYMCCEAP